Match application, voltage, capacity, dimensions and terminal orientation.
Frequently Asked Questions
Clear answers for battery selection, installation, charging and ownership.
Phoenix support
Practical answers from Phoenix
Choose a battery that matches the voltage, capacity, physical size and starting requirement specified for your application. Keep terminals clean and tight, secure the battery against vibration and always follow the charger and product safety instructions.
Common questions
Quick answers before you contact support
Use a compatible charger and inspect connections regularly.
Confirm inverter compatibility and communication requirements.
Keep purchase and serial information available for assistance.
Contact your nearest authorised dealer or regional office to confirm stock before visiting.
Choose a replacement that matches the voltage, size, terminal layout and application requirement.
For inverter and solar systems, confirm charger settings, cable sizing and ventilation before installation.
If a battery is weak, swollen, leaking or overheating, stop using it and request professional inspection.
Datasheets, manuals and certificates can be requested through the support request page.